Promotions
are defined as the advancement of a product, idea or a point of view through
publicity and/or advertising.
The promotions for a product can either be above-the-line (ATL) or below-the-line (BTL).
The promotions for a product can either be above-the-line (ATL) or below-the-line (BTL).
ATL: There are a number of approaches to promotion
that are open to organisations. Above-the-line promotions use mass media
methods. This type of promotion focuses on advertising to a large audience. It
includes print, online media, television and cinema advertising.
Making a message memorable to a large audience is
not always easy. It is difficult to tailor a promotion to a specific group of
consumers through above-the-line promotions. This is because it is viewed by a
mass audience with different tastes and needs. Above-the-line promotion is also
very expensive.
BTL: Below-the-line methods are very specific, memorable activities focused on
targeted groups of consumers. They are under the control of the organisation.
Kia uses these techniques to target clearly defined consumer groups rather than
a mass audience like its above-the-line activity. The purpose of these
activities has been to develop the brand by creating awareness and building a
brand profile. Below-the-line methods include:
·
sponsorship
·
sales promotions
·
public relations
·
personal selling
·
Direct marketing
Advertisements:
Advertising
are cost effective way to disseminate messages that promotes the brand message,
idea or preference. Even in this world that is filled with clutter of messages,
outstanding and innovative ads, no matter which ever medium they are released
in, pays off.
Bingo
potato chips offers extra quantity to attract customers. In addition to this,
and to break the clutter and stand out, Bingo used the medium of Indian
Railways’ public address systems to target their audience. There are more than
10 billion people travelling in a train every year. Most of them will want to
buy some snacks to crunch during their journey. Bingo, realising this opportunity
approached the Indian Railways, and received permission to air their audio
jingle through the public announcement systems of Indian Railways. The audio
advertisement announced the ad in the tone and voice of normal railway
announcement, ascribing the reason of the train being late as that the driver
was busy munching Bingo. The campaign was a huge success and sales in the
stations where the announcement was made increased significantly.
Sales Promotion:
Sales
promotion acts as a key ingredient in any marketing campaign. If an ad offers
the consumers the reasons to buy the product, sales promotions gives them
incentives. Coupons, samples, cash refund offers, price offs, freebies,
rewards, etc., are included in the sales promotion activities.
Bingo
gained advantage over its competitors by offering more quantity of quality
chips in the same price as its competitors’ giving the customers more value
than that they receive from the competitor’s.
Events and Experiences:
Sponsoring
events enables wider exposure of the company to influence the consumer’s
attitude towards the brand. Cricket sponsorship is a big business in India.
Major events and conferences are sponsored by the companies who get positive
exposure to their well-defined audiences.
Bingo
was launched during the World cup season. This enables the brand to generate
more visibility and brand recall after the event as it had targeted its TG very
well with the series of humorous ads that come in-between the match.
Public Relations:
The
company must not only relate to its TG suppliers, and dealers; but also the
public in large. PR helps in creating goodwill about the brand within the
public and thus avoiding any negativity to its brand image.
Event
sponsorship is a part of PR activities that a company does.
Direct Selling:
The
usage of Consumer Direct channel to reach to the customers and avoiding all the
marketing middle-men refers to direct selling. This enables the brand to
enhance their brand loyalty and increase CRM.
Bingo
sells its products through stores and not on direct selling. It keeps in touch
with its customers through various social networking sites.
The footnote of all the promotional strategies that is used by Bingo are,
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